Job Summary: PART-TIME
As Administrative Assistant, she/he will manage workflow, ensuring deadlines are met and work completed correctly. She/he will assist ED and PC/VA to implement and monitor programs as directed by management. Administrative Assistant/VA will generate memos, emails and reports as needed, oversee client database maintenance. She/he will work with PC/VA in maintaining office equipment, supplies, check inventory and order items
As Victim Advocate she/he will deliver services to South Asian victim’s domestic violence; engage in community outreach; identify South Asian and mainstream community resources; work closely with the Project Coordinator and volunteers; liaise with and participate in local initiatives and collaborations. Victim Advocate will support South Asian victims of domestic violence to help themselves in leading a life free of violence for themselves and their dependent children, and in achieving economic and emotional empowerment by offering education, culture-specific intervention/advocacy, and information/referral and long-term case management.
Reports to: Project Coordinator
Duties and Responsibilities:
- Monitor ASAFSF Helpline and respond promptly
- Provide victim support service and resources according to ASAFSF policies with culturally sensitive approach.
- Collaborate with other DV agencies/shelters, community groups, and government organizations to provide co-case management ensuring victim’s culture-specific needs.
- Assist victims in seeking “Crime Victim Compensation”
- Transport victims and their dependent children when appropriate
- Regularly update and manage client records
- Conduct functionality and needs assessment for victims being served and assist them set quarterly goals based on culture specific needs.
- Conduct quarterly evaluation of progress on goals for set for each victim/survivor with the awareness that each survivor is her best advocate.
- Assist Project Coordinator to develop Victim Support Groups within SA culture-specific context.
- Complete and submit monthly DHS/STOP and other reports required under grant.
- Assess the effectiveness of services provided by ASAFSF from victim/survivor feedback/evaluation.
- Assist Project Coordinator in developing victim/survivor programs. These programs must be developed, implemented and evaluated via South Asian cultural lens.
- Maintain agency/client confidentiality as required by ASAFSF policy; ensure security of client records and the office areas.
- Work with Project Coordinator to develop and implement Community Outreach and education
- Attend ASAFSF meetings. Request meeting as needed, with Project Coordinator.
- Other duties as assigned, which may include but not limited to occasional organizational administrative responsibilities.
Knowledge, Skills and Abilities:
- Knowledge of Domestic Violence issues and ability to understand barriers faced by South Asian victims of domestic violence and approaches to providing culturally sensitive services.
- Knowledge and experience in community organizing and outreach
- Knowledge of one or more South Asian language(s) and being bi-cultural.
- Be bi-cultural and have knowledge of minority cultures
- Ability to analyze and revise operating practices to improve efficiency
- Understanding and knowledge of dynamics of family and domestic violence in South Asian community and how it differs from mainstream community.
- Excellent written and verbal communication skills in English.
- Ability to work independently within ASAFSF policies and also as a member of a team
- Assist Project Coordinator in collecting client/services related data
- Superior organization skills and dedication to completing projects in a timely manner.
- Flexibility, ability to prioritize, and experience in working efficiently and effectively
- Working with women in an empowering way
- 40 hours of DV training or committed to complete it upon being hired
- Ability to get a fingerprint clearance card
- Awareness of immigrant issues and how they impact DV victims
- 2 or more years of working with non-profits or community-based organizations.
- Bachelor’ in Arts or Social Work/Women’s Studies
- Ability to work some evenings and weekends
- Computer proficient (Microsoft Office, Word, Excel, and PowerPoint)
- Must have own reliable transportation/Vehicle, current auto insurance and a valid Arizona State Drivers’ license